SEMINARS
| DIFFICULT SITUATIONS |
By setting up "mock" circumstances that occur in business settings, subjects learn how to handle difficult situations, whether with coworkers, bosses or clients.
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| WORKPLACE ETIQUETTE |
Learn how manners do matter in the workplace. This seminar focuses on the general guidelines that help to head off problems in the office. Subjects like how to confront someone with a possible problem, how to speak to someone without being superior, knowing how to make a positive outcome when relating to a co-worker, and guidelines for dealing with offensive or personal issues in the workplace.
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| ENHANCING YOUR IMAGE |
| Image matters. Learn how to leave a positive image simply by how you talk, write, dress and the affect it has on others. Find out how certain actions you make or do in any given day reflect on the lasting image you leave with others. |
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SEMINARS
| INTRODUCTIONS SEMINAR |
You only have one chance for a "first" impression. Learn how to successfully make a positive impression for every situation in the business world. Find out what the key attribute is for any business person.
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| EMAIL ETIQUETTE |
Making mistakes or misusing electronic communication can have vast consequences to a company and the employee. Learn the basic points of all email etiquette and how to avoid email fiascoes.
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| ON THE PHONE |
| Today the telephone, whether cell or hard line, is the umbilical cord to most business people's communication. They are also capable of causing frustration to the people around the user. Learning to be professional and polite are standards for phone etiquette. This seminar concentrates on etiquette points for the use of all forms of telephones whether Blackberries, cell phones or office phones. It covers voice mail, speaker phones, conference calls, quality of your voice, iPod use, and message tips. |
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SEMINARS
| BUSINESS SETTINGS |
Business social situations occur in a variety of settings. Whether attending a power breakfast, business lunch, invitation to a client's home or company cocktail party etiquette will be used at every level. This seminar focuses on critical skills needed to navigate all business social situations
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| TABLE MANNERS |
| This is our number one requested seminar. People seem to notice mistakes at the business table much more than they do mistakes in other situations. This in-depth seminar takes you through the beginning of why we need table manners, to which fork to use for which course served, to proper seating at the table, how to properly hold your utensils, tipping for service, guidelines to being a host or hostess, table place settings, and many table manner situations. |
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